Why choose PeopleFirst Consultancy?
Discover what makes us the preferred partner for Mental Capacity Act, safeguarding, and workforce development. We combine unparalleled expertise, extensive experience, and a genuine commitment to improving outcomes.
Our Values
Everything we do is guided by three principles:
People
Placing individuals, families and communities at the centre of decision-making.
Rights
Promoting dignity, autonomy and human rights.
Excellence
Delivering high-quality services that make a measurable difference.
Expertise, experience, integrity
Choosing the right training or consultancy partner is about more than qualifications. It is about finding someone who combines knowledge, practical experience, and a genuine commitment to improving outcomes for the people who rely on health and care services. At PeopleFirst Consultancy, we bring together frontline experience, strategic leadership, and specialist legal expertise to support organisations in delivering safe, lawful, and person-centred care.
A unique combination of expertise
PeopleFirst Consultancy is led by Mary Kadzirange, a highly experienced Mental Capacity Act lead, registered mental health nurse, safeguarding specialist, and strategic leader. Mary's career has spanned clinical practice, operational leadership, governance, safeguarding, workforce development, and legal frameworks, providing a unique perspective that bridges policy, practice, and lived experience.
Mental Capacity Act and safeguarding practice increasingly require professionals to navigate complex legal and ethical issues.
Mary holds a Master of Laws (LLM) in Mental Health Law and has extensive experience supporting organisations with:
✓ Mental Capacity Act 2005
✓ Mental Health Act
✓ Human Rights Act
✓ Court of Protection matters
✓ Deprivation of Liberty issues
✓ Best Interests decision-making
✓ Restrictive practice and human rights considerations
This combination of legal and operational expertise enables organisations to make confident, legally defensible decisions.
Expertise, experience, integrity
Choosing the right training or consultancy partner is about more than qualifications. It is about finding someone who combines knowledge, practical experience, and a genuine commitment to improving outcomes for the people who rely on health and care services. At PeopleFirst Consultancy, we bring together frontline experience, strategic leadership, and specialist legal expertise to support organisations in delivering safe, lawful, and person-centred care.
Trusted leadership and practical application
Unlike many trainers and consultants, Mary combines: frontline clinical experience, senior NHS leadership experience, specialist legal knowledge, governance expertise, multi-agency safeguarding experience, workforce development expertise, and national leadership roles. Mary currently works as a Mental Capacity Act lead within an NHS Integrated Care Board, supporting organisations across complex Mental Capacity Act, safeguarding, and governance matters. This includes providing expert advice on complex Mental Capacity Act cases, supporting Court of Protection processes, leading quality assurance and improvement programmes, developing policies and guidance, supporting safeguarding systems and partnerships, and delivering workforce development and training. This experience ensures that training and consultancy are grounded in current practice, legislation, and system-wide learning.
National Influence and Leadership
Mary is also Chair of a National Health Community of Practice, bringing together professionals from across the country to share learning, improve standards and promote best practice.
This national role enables PeopleFirst Consultancy to remain connected to emerging developments, learning and innovation across health and care systems.
Clients benefit from access to current thinking, national learning and practical solutions informed by real-world experience.
Independent Reviews and Learning
Learning from incidents, safeguarding concerns and system challenges is essential for continuous improvement.
As a trained Safeguarding Adult Review Reviewer, Mary provides independent review services that focus on:
• Understanding what happened
• Identifying learning
• Promoting collaboration
• Supporting sustainable improvement
The emphasis is always on creating meaningful learning rather than assigning blame.
Practical, Engaging and Relevant
Training should do more than provide information.
PeopleFirst Consultancy delivers learning experiences that are:
✓ Practical
✓ Interactive
✓ Evidence-based
✓ Legally robust
✓ Directly relevant to practice
Participants consistently report increased confidence, improved understanding and a greater ability to apply learning in their day-to-day roles.
Flexible and Responsive
Every organisation is different.
We offer:
✓ Face-to-face delivery
✓ Virtual delivery
✓ Weekend and Saturday training
✓ Bespoke programmes
✓ Tailored consultancy support
✓ Ongoing advice and guidance
What Our Clients Gain
When organisations work with PeopleFirst Consultancy they gain:
✓ Increased confidence in Mental Capacity Act practice
✓ Improved safeguarding practice
✓ Stronger governance arrangements
✓ Better quality decision-making
✓ Enhanced workforce capability
✓ Reduced organisational risk
✓ Greater confidence in legal compliance
✓ Improved outcomes for the people they serve
"The expert advice and training provided by PeopleFirst Consultancy have been invaluable to our organisation. Their deep understanding of the Mental Capacity Act and safeguarding has significantly enhanced our team's capabilities."
(Adult Social Care Leeds)