Empowering confident, legally sound, and person-centred decisions
At PeopleFirst Consultancy, we specialise in mental capacity, safeguarding, and workforce development. We equip organisations and professionals to navigate complex challenges with confidence and expertise.
Our specialist support
PeopleFirst Consultancy supports organisations, leaders, and practitioners to navigate complex legal, ethical, and safeguarding issues with confidence. Our services combine practical expertise, strategic insight, and person-centred values to help strengthen practice, improve compliance, and deliver better outcomes.
Specialist support for complex practice
We provide expert guidance for organisations facing intricate challenges in practice, ensuring legal compliance and ethical standards are met.
Legal and safeguarding challenges
Navigate complex legal and safeguarding issues with our comprehensive support, designed to protect individuals and organisations.
Workforce development solutions
Strengthen your team's capabilities with tailored training and development programmes that enhance skills and confidence.
Building confidence in mental capacity practice
We provide engaging, practical, and legally robust Mental Capacity Act training, tailored to the needs of your workforce. Our training is available online, face-to-face, or through blended delivery.
Level 1: Introduction to the Mental Capacity Act
This introductory level is suitable for new staff, volunteers, and administrative teams. Topics include MCA principles, consent and capacity, supporting decision-making, and an introduction to best interests.
Level 2: Practitioner training
Designed for nurses, social workers, therapists, and support workers. This level covers capacity assessments, recording decisions, best interest decision-making, and restrictive practice.
Level 3: Advanced practitioner training
This advanced level is for experienced practitioners, safeguarding professionals, and clinical leads. Topics include complex capacity assessments, executive functioning, case law, Court of Protection considerations, and multi-agency decision-making.
Levels 4 and 5: Advanced leadership and strategic programmes for managers, designated leads and senior leaders.
Programmes can be designed around organisational priorities and quality improvement objectives.
Safeguarding Adults Consultancy-Supporting Safer Practice
Safeguarding concerns can be complex and challenging.
We provide expert guidance, independent advice and practical support to organisations dealing with safeguarding adults issues.
Support includes:
✓ Complex safeguarding enquiries
✓ Escalation and dispute resolution
✓ Multi-agency safeguarding processes
✓ Learning reviews
✓ Safeguarding governance
✓ Practice improvement
Mental Capacity Act Consultancy-Expert Advice for Complex Cases
We provide specialist support for organisations managing complex Mental Capacity Act matters.
Support includes:
✓ Complex capacity assessments
✓ Best interests decision-making
✓ Court of Protection matters
✓ Community Deprivation of Liberty
✓ Policy development
✓ Quality assurance
✓ Governance advice
Who This Service Is For
- NHS organisations
- Local authorities
- Care providers
- Hospices
- Social care organisations
We provide specialist support for organisations managing complex Mental Capacity Act matters.
Support includes:
✓ Complex capacity assessments
✓ Best interests decision-making
✓ Court of Protection matters
✓ Community Deprivation of Liberty
✓ Policy development
✓ Quality assurance
✓ Governance advice
Who This Service Is For
- NHS organisations
- Local authorities
- Care providers
- Hospices
- Social care organisations
Expert Advice for Complex Cases
We provide specialist support for organisations managing complex Mental Capacity Act matters.
Support includes:
✓ Complex capacity assessments
✓ Best interests decision-making
✓ Court of Protection matters
✓ Community Deprivation of Liberty
✓ Policy development
✓ Quality assurance
✓ Governance advice
Who This Service Is For
- NHS organisations
- Local authorities
- Care providers
- Hospices
- Social care organisations
Flexible pricing
We offer flexible pricing for our training sessions, available as half-day or full-day options. Discounts are available for organisations booking multiple sessions. Contact us for a personalised quote.
Safeguarding Adult Reviews (SARs) and Learning Reviews
Independent Review Services
Learning from serious incidents is essential to improving services and protecting vulnerable adults.
PeopleFirst Consultancy offers independent review services including:
✓ Safeguarding Adult Reviews (SARs)
✓ Individual Management Reviews (IMRs)
✓ Learning Reviews
✓ Action Plan Evaluations
✓ Multi-Agency Learning Events
What You Can Expect
- Independent analysis
- Clear recommendations
- System-wide learning
- Professional report writing
- Support with implementation
Restorative Supervision
Supporting Reflective and Resilient Practice
Professionals working in safeguarding, mental health and complex care environments often carry significant emotional and professional responsibility.
Restorative supervision provides a safe space for reflection, learning and professional development.
Available for:
✓ Individual practitioners
✓ Managers
✓ Safeguarding leads
✓ Multi-disciplinary teams
Benefits
- Improved confidence
- Enhanced decision-making
- Reduced burnout
- Stronger team resilience
- Better outcomes for service users
Governance and Quality Assurance
Strengthening Systems and Improving Outcomes
We support organisations to review, develop and strengthen governance arrangements.
Services include:
✓ Governance reviews
✓ Policy development
✓ Service audits
✓ Compliance reviews
✓ Workforce development strategies
✓ Quality improvement programmes